FUJITSU – Shaping tomorrow with you

In an industry where one revolution chases the other, Fujitsu offers a work environment in which everyone can actively shape the future. In doing so, mutual trust and a valued approach are as important to our team as to our customers and partners. Therefore we are working together on a sustainable and co-created basis. In order to enable our employees to develop their potential as far as possible, we regularly offer professional and personal training opportunities and a wide range of career opportunities.

For our locations in Europe we are looking for an

Channel & Sales Tools Analyst (f/m/d)

As Channel & Sales Tools Analyst you are responsible for defining, developing, and managing the tools and processes used by our customers, partners and sales improve efficiency, effectiveness, and profitability.

This role plays a crucial role in ensuring that customers and partners have access to the necessary resources to maximize performance and achieve business objectives.

Key Accountabilities

• Drive One Channel Tool Strategy:

• Collaborate with GTM and Cluster BizDev stakeholders to identify requirements, pain points and areas for improvement in our tools & processes.

• Research and evaluate potential tools and technologies that align with desired outcomes.

• Harmonize processes between various European Countries

• Develop and Maintain Tools:

• Work with internal and external software developers to create or enhance tools that automate workflows, are user friendly and provide valuable insights.

• Create product requirements documents

• Establish support concept: Manage troubleshooting and ensure smooth running of all tools.

• Ensure DSPU tool management.

• Gather and Analyze Feedback:

• Regularly solicit feedback from sales reps and managers on the effectiveness of existing tools.

• Analyze usage patterns and metrics to identify areas for improvement and optimization.

• Budget Management:

• Monitor expenses, analyze cost-effectiveness, and make recommendations for budget optimization.

• Training and Support:

• Provide training and support to sales teams and channel partners on the use of tools.

• Develop documentation, webinars, and other resources to facilitate adoption and usage.

• Reporting and Analytics:

• Provide regular reports on tool usage, performance metrics, and ROI to sales leadership.

• Analyze data to identify trends, opportunities, and areas for improvement.

Core Skills:

• Bachelor's degree in Computer Science, Business, or related field.

• 3+ years of experience in Tool development, Channel Business, Sales Operations or Sales.

• Experience with channel and technology tools.

• Experience in working with DevOp Tools like Jira, Azure DevOps

• Profound O365 skills

• Excellent communication, interpersonal, and analytical skills.

• Ability to work independently and as part of a team.

• SQL and BI skills would be a plus

• English fluent, German language would be an asset

Requisition ID : 23162